Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Advance ship notice format
When adding assets records to SACM by the advance ship notice method, the data must be in CSV format and match the structure displayed in the template.
Note The CSV format must use UTF-8 encoding to retain special characters such as language accents. For more information, see How to create a CSV file with UTF-8 encoding from an Excel file.
To obtain the advance ship notice template:
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From the main menu, select Build > Service Asset & Configuration.
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Click the Receive assets link in the upper right corner. The Receive assets dialog box is displayed.
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In the Method field, select Advance ship notice.
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Click the Download sample file link that is displayed.
File format:
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The advance ship notice file must include the following fields, in order, as the header:
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AssetTagPrefix
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AssetType
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SubType
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AssetModel
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WarrantyEndDate
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UnitPrice
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Currency
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ExternalPONumber
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Quantity
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There must not be any blanks for the following fields:
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AssetType
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SubType
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Quantity
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You may not select any additional fields to include in the file.
Related topics
