Service Asset and Configuration Management scope

Service asset management inventories assets across the complete service life cycle. The inventory information includes a detailed description of the asset and who is the responsible owner. The scope of asset management includes:

  • Maintenance of accurate asset inventory records from initial acquisition through to end-of-life.
  • Controlled changes to service assets and configuration items.
  • Managed releases of new service assets and configuration items.
  • Identification and governance over shared assets that affect different business services.

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