Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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System element
A system element is the functionality supported by a device. For example, a server is a device. When this server runs a specific set of applications, it becomes a web server. The web server is the system element. The parent service component is a complete application system that depends on the web server (a system element) to make the actual service available to an end user.
- Each service component contains zero or more system elements.
- Each system element contains zero or more devices.
- Each system element can support zero or more service components.
For example, an application server and web server are necessary to support an online book ordering system. A database is also essential to store customer and order information captured in the online book ordering system.
Example:
Store (category)
Book Store (service definition)
Buy new book (actual service)
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Buy used book (actual service)
Orders application (service component)
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Catalog application (service component)
JBoss application server (system element)
IIS web server (system element)
Shipment application (service component)
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CD Store (service definition)
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In this example there are two system elements contained in the Catalog application. Each system element is defined by a record that is related to the subordinate device records.
Note This example also shows how a service component can also depend on an actual service (Database services) that has its own service component (a database application) and system elements (Oracle instances).
Related topics