Use > Build > Service Asset and Configuration Management > Devices > View an impact map

How to view an impact map for a device

  1. From the main menu, select Build > Service Asset & Configuration.

  2. From SACM Home, select Devices.

  3. Select the device.

    To filter the record list, click the Add filter  button. For more information, see Filters.

  4. Click Show Impact Impact icon. An impact map of the device is displayed.

You can zoom in and out of the impact map by using the mouse wheel button. If a text string is too long to be displayed, an ellipsis (…) appears. You can hover over the ellipsis to display the full text string.

You can hover over the following icons in the impact map:

  • Owner avatar Avatar – a window is displayed with the owner’s details.

  • Business criticality Criticality – a tooltip is displayed with the criticality.

  • Location Location – a tooltip is displayed with the name of the location.

Depending on the size of the impact map and the browser window, Service Management may not display the subtype of a Device, Service or System Element. Hover over the subtype graphic to see a tooltip with this information.

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