Mapping records created from a change record

The following tables list those fields and associations whose contents are, by default, copied to a record created from a change record.

Change record to new change model

Change record field
Remediation plan
Build and test required
Category
Change type
Description
Emergency
Impact
Implementation plan
Owning group
Owner
Reason for change
Risk
Service

Change record to new change template

Change record field
Remediation plan
Build and test required
Category
Change type
Description
Emergency
Impact
Implementation plan
Owning group
Owner
Reason for change
Risk
Service

Change record to new change record

Change record field
Category
Data domains
Device affected by change
Impact
Owning group
Service
System element affected by change
Urgency

Change record cloned to new change record

Change record field or section
Description
Change model
Category
Reason for change
Justification
Scheduled duration
Scheduled DT duration
Service
Involved CIs (section)
Urgency
Plan and execute (section)
Approvals (section)

Change record to new incident record

Change record field Incident record field
Category Category
Data domains Data domains
Device affected by change Device affected by incident
System element affected by change System element affected by incident
Service Service

Change record to new knowledge article record

Change record field Article record field
Title Title
Description Article Content
Actual service.Containment Service

Change record to new news article record

Change record field Article record field
Title Title
Description Article Content
Actual service.Containment Service
Scheduled DT start Event from
Scheduled DT end Event until

Change record to new release record

Change record field Release record field
Title Title
Description Description
Data domains Data domains
Service Service

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