Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Shopping cart workflow
This section describes the metaphases and subordinate phases in the life cycle of a cart request.
Metaphase: Classification
Example: a cart request is submitted with three child requests. The cart request is automatically moved to Approve phase.
Phase | Transition |
Description |
---|---|---|
Log | Automatic |
Log is the starting point for requests. The result of the phase is the successful creation of a request. The phase automatically transitions to Approve when there is an approval plan for the Approve phase. The phase automatically transitions to Close when there is no approval plan for the Approve phase. Next phase: Approve or Close |
Metaphase: Approval
Example: a cart request is submitted with three child requests. Governance Level Approval is required. Once approved, the cart request is done, and the child requests individually proceed.
Phase | Transition |
Description |
---|---|---|
Approve | Automatic |
The phase automatically transitions to Close when the cart approval decision is made. Next phase: Close. |
Metaphase: Done (End)
Phase | Transition |
Description |
---|---|---|
Close | None |
The cart request has been completed. The child requests now transition from the Log phase. Next phase: None. |
Note Until a cart request reaches the Close phase, its child requests remain in the Log phase.
Related topics