Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management

How to set credentials for Service Management and proxy configuration

Service Management credentials are encrypted and stored on your site in the agentCredentialsStore.xml file, located in the <Agent_installation_directory>/product/conf folder.

Use a command line tool to configure Service Management credentials and proxy configurations.

Run one of the following files:

To run the tool for Service Management credentials:

Run the agentAuthentication.bat file (Windows only) in the <Agent_installation_directory>/product/util/opb folder.

To run the tool for proxy configuration:

Run the proxyConfiguration.bat file (Windows only) in the <Agent_installation_directory>/product/util/opb folder.

For the Service Management configuration, the following command is relevant:

setAuth (for Service Management credentials)

Saves credentials connecting to a Service Management service.

Usage:

agentAuthentication setAuth –user <USER NAME> -pass <PASSWORD >

Parameters:

`-user <USER NAME>`	The user name for connecting to the Service Management service.
`-pass <PASSWORD>`	The password for connecting to the Service Management service.