How to view synchronization results

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Management's On-Premise Bridge in the Integration Management module allows you to view the results of synchronization.

To view synchronization results:

From the main menu, select Administration > Utilities > Integration > Endpoints. Service Management displays a list of endpoints in the left pane.

Select the endpoint. Service Management displays a list of synchronizations for the endpoint.

Click the record identifier in the ID column for the synchronization you want to view. Service Management displays:

A summary of the synchronization, including a graphical representation of the success and failure for each synchronization action type.

The selected synchronization details in a list.

Field	Description
Label	CI label.
Record type	Whether the CI is a device or system element.
Action type	The action attempted in synchronization.
Status	Whether the synchronization of the CI was successful.
Failure type	If the synchronization of the CI was not successful, this displays a summary of the failure type.
Details	Synchronization details. To view more information, click Show details.

Note If a CI is deleted in UCMDB, when the synchronization runs, it automatically updates the Missing field for the parallel record in Service Management.