Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Macros
There are no specific macros for Request Management. The standard macro options are available through the macro definitions (macro.definitions.g) form. You can set these up to create actions from within Request Management. The standard options include the following:
- Fax 1 Assignment Group
- Fax 1 Person
- Fax Many People
- Mail 1 Assignment Group
- Mail 1 Person
- Mail Many People
- Page 1 Person
- Page Many People
- Page an Assignment Group
Related concepts
Accessing macro records
Macro conditions
Related tasks
Access a macro record
Access the macro lister
Related references
Definitions for macro forms
Macro editor definition
Macro list form definition
We welcome your comments!
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