Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Customize the Account View Page

Id	Key	Value
1.	account_view.order_id	Request ID
2.	account_view.title	Request Name
3.	account_view.price	Cost (Price)
4.	account_view.view	View
5.	account_view.your_service_request	Your Service Requests
6.	account_view.your_support_request	Your Support Requests
7.	account_view.status_approved	Approved
8.	account_view.status_pending	Pending
9.	account_view.status_denied	Denied
10.	account_view.status_closed	Closed
11.	account_view.status_open	Open
12.	account_view.status_closed	Closed
13.	account_view.request_inbox	Request Inbox
14.	*This box takes its value from numbers, 7,8,9,10, and 11, as appropriate.	N/A
15.	advancedSearch.panel.filterButton	Filter