Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Customize the Service Approval Details page

Id	Key	Value
1.	service.detail	Service Details
2.	account_view.request_placed_on	Request Placed on
3.	account_view.approvers	Approvers
4.	request.information	Request Information
5.	account_view.request_by	Requested By
6.	account_view.contact_info	Contact Information
7.	request.information.callbackType	Contact by
8.	request.information.urgency	Priority
9.	request.information.status	Fulfillment
10.	detail.back	Return to Your Approvals
11.	account_view.approve_button	APPROVE
12.	account_view.deny_button	DENY