Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Change Management > Change Management configuration > Configuring Change Management categories > Add a new subcategory

Add a new subcategory

User Roles: System Administrator

Subcategories are a way to divide a Change Category into smaller groups. For example, the Hardware category can have the Install Hardware and Move Hardware subcategories.

To add a subcategory, follow these steps:

Click Change Management > Configuration in the System Navigator.
Click Subcategories.
Type a category name in the Category text box.

Or

Click the Fill Field Category icon to select a change category.
Type the subcategory name in the Subcategory text box.
Type the subcategory description.
Click the Fill Field icon in the Company text box to associate a company record with the subcategory.
Click Save to add the new subcategory of a change category.

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