Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Knowledge Management > Knowledge Management administration > Knowledge Management migration > Using the knowledgecreator.log file

Using the knowledgecreator.log file

After running document import (either runDocumentImport.bat or runDocumentImport.sh), examine the knowledgecreator.log file. Correct any file errors noted, and then re-run the import, if desired.

The end of the file contains the following import statistics:

-Imported Documents...................: 4008
-Skipped Documents.....................: 12
-Reject Documents.......................: 4
-Imported Attachments.................: 1
-Skipped Attachments...................: 4

Skipped files include any non-xml files that are left in the import folder. For example, an error such as "org.xml.sax.SAXParseException: The content of elements must consist of well-formed character data or markup." indicates that the XML probably contains special characters that could not be parsed.

You can edit and correct the files that were skipped and re-run the import.

If the meta data for any imported file contains a field that was not defined in the kmdocument data dictionary (dbdict), then this field's value was not imported. The log file lists any undefined fields. You can add the field to the kmdocument dbdict and re-run the import to populate the field's value.

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