Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Knowledge Management > Knowledge Management administration > Knowledge Management migration > XML source document considerations for importing

XML source document considerations for importing

The XML source documents processed by the KMImport utility must meet the following requirements:

Root element must be <rKmDocument>.
The source document may contain elements only at one level under the root element. Elements containing child elements cause the import to fail.
Source documents must contain a <Title> element.
Source documents must contain a valid <DocType> element. Valid means the DocType value must match an existing DocType (name field) in HPE Service Manager.
Source documents must contain a <Categories> element with a semicolon delimited string of published (approved) categories. Categories to publish to are specified using XPATH format. For example a document to be published to the "Incident Management" subcategory of the "Service Manager" category would appear as follows:
<Categories> Service Manager/Incident Management</Categories>
Additional categories are appended and preceded by a semicolon;.
<Categories> Service Manager/Incident Management ;anothercategory;</Categories>
Elements with data containing HTML markup or any special characters that are illegal in XML should be CDATA wrapped to prevent the XML parser from throwing an exception.
XML source documents that contain meta data for an "external" DocType must also contain a <ExternalDocumentName> element that contains the file name of the external document used as the document body. This file must reside in the same directory as the XML file that references it.
When using the kmimport utility to reimport an external document, the external document name must remain the same as the original. Also, any attachments must keep the same name.
If you have tailored the kmdocument dbdict, be sure to not include your tailored Array fields, Structure fields, and Arrayed Structures fields in the source XML documents; otherwise the import will fail.

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