Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Administer > Configuring installation and setup options > System information record

System information record

The system information record contains common information that all HPE Service Manager applications can use.

From the company record administrators can do the following.

Note The information listed below is presented in the same order within the tabs displayed in this form.

Add company contact information
Select Service Manager portal
Add URL information for Service Manager clients such as web tier and self-service
Set general login restrictions
Set user lockout conditions
Define the operator template to be applied to LDAP users
Set user account expiration conditions
Define default menu information
Set password reset restrictions
Enable password history
Set password format restrictions
Set password lifetime conditions
Set the time zone the system uses
Set the date format the system uses
Enable legacy print routines
Define the months of the year and the abbreviations the system uses
Enable or select miscellaneous settings
- Set the default language the system uses
- Set the default currency the system uses
- Set the maximum size for a file attachment
- Set the maximum number of inbox views that a user can create
- Set the maximum memory all file attachments can use
- Enable case sensitivity
- View the system start time
- Enable message queues
- Enable auditing in the system log
- Enable multi-company mode
- Enable learning for HPE Service Manager Knowledge Bases
- Enable editing of the learning record
- Enable universal search
- Disable the pop-up window to reload records
- Enable Calendar and Time Period Management
- Enable Enhanced Query Hash
List message processors the system uses