Develop > Tailoring > Localization

Localization

Service Manager provides official localization support for a number of languages. To view a list of the supported languages for the current release, see the specific Service Manager Support Matrix available to download from the Service Manager Document Matrix.

You can also localize Service Manager using a third-party tool or the Service Manager Open Localization Toolkit.

Localize untranslated text strings in resource files

Service Manager 9.50 language packs are available for 16 languages: Arabic, French, German, Italian, Japanese, Russian, Simplified Chinese, Spanish, Brazilian Portuguese, Czech, Dutch, Hebrew, Hungarian, Korean, Polish, and Turkish. The content added or updated in the SM 9.51 release is localized only for the first eight languages.

You can localize the English content in the following components for the rest of the languages through self localization:

  • Web Tier
  • Service Request Catalog (SRC)
  • Mobility Client
  • Applications
  • Chat UI

For details, see Localize untranslated text strings in Service Manager resource files.

Localize Service Manager into an unsupported language

HPE partners can also localize Service Manager into an unofficially supported language (for example, Vietnam) by using the Service Manager Open Localization Toolkit. For details, Localize Service Manager with the Open Localization Toolkit.