Remove the Classic Request Management dashboard and report definitions

After you upgrade to Service Manager Hybrid, the Classic Request Management dashboard and report definitions remain in the system. If you do not want to run the Classic Request Management and Process Designer-based Request Fulfillment modules in parallel, you can remove the Classic Request Management dashboard and report definitions.

To remove the Classic Request Management dashboard definition record, follow these steps:

1. In the System Navigator, click Reporting -> Search Dashboard, and then search for ID "10000468."
2. Click Delete, and then click Yes to remove the Dashboard record.

To remove the Classic Request Management report definition records, follow these steps:

1. In the System Navigator, click Reporting -> Search Report, and then search for ID "10000460."
2. Click Delete, and then click Yes to remove the Report record.
3. Repeat steps 1 and 2 for the following IDs:
   • 10000461
   • 10000462
   • 10000463
   • 10000466
   • 10000467