Overview

UCMDB-Atrium integration consists of two independent, bi-directional parts: the Data Push into Atrium and the Population from Atrium.

  • The Data Push into Atrium in UCMDB replicates CIs and relationships to Atrium and Remedy.

    The out-of-the-box integration does not transfer a specific list of CIs and relationships, but does enable you to replicate any CI or relationship from UCMDB to Remedy or Atrium.

    For examples of enabling the integration with commonly used CIs and relationships, see Configure synchronization queries.

  • The Population from Atrium in UCMDB pulls CIs and relationships from Atrium to UCMDB.