Searching the Help
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
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A combination of search types | ( ) parentheses |
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- Atrium Integration
- Overview
- Supported Versions
- How to Work with the Data Push to Atrium Adapter
- How to Work with the Population from Atrium Adapter
- Atrium Push Job
- Data Push into Atrium Adapter
- Import Data from Atrium Job
- Population from Atrium Adapter
- Mapping Files
- Troubleshooting and Limitations – Atrium Integration
How to Work with the Population from Atrium Adapter
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Prerequisites - File preparation
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For Atrium 7.6.04 and earlier versions: Locate the files listed in the table below on the Remedy ARS and Atrium system, and copy them to:
<Data Flow Probe installation folder>\runtime\probeManager\discoveryResources\AtriumImportAdapter
Note All the files listed in the table below are required.
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For Atrium 8.1: Locate the files arapi81_build001.jar and cmdbapi.jar on the Remedy ARS and Atrium system and copy them to:
<Data Flow Probe installation folder>\runtime\probeManager\discoveryResources\AtriumImportAdapter
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For Atrium 9: Locate the files arapi90_build002.jar and cmdbapi90.jar on the Remedy ARS and Atrium system and copy them to:
<Data Flow Probe installation folder>\runtime\probeManager\discoveryResources\AtriumImportAdapter
JAR Files
DLL Files
arapi75.jar
arutil75.jar
cmdbapi75.jar
commons-beanutils.jar
commons-codec-1.3.jar
commons-collections-3.2.jar
commons-configuration-1.3.jar
commons-digester-1.7.jar
commons-lang-2.2.jar
log4j-1.2.14.jar
oncrpc.jar
spring.jar
arapi75.dll
arencrypt75.dll
arjni75.dll
arrpc75.dll
arutiljni75.dll
arutl75.dll
arxmlutil75.dll
cmdbapi75.dll
cmdbjni75.dll
icudt32.dll
icuinbmc32.dll
icuucbmc32.dll
Xalan-Cbmc_1_9.dll
XalanMessagesbmc_1_9.DLL
xerces-cbmc_2_6.dll
xerces-depdombmc_2_6.dll
Note
- The AR System Java API is forward and backward compatible with other versions of the AR System, except Atrium version 7.6.0.4 where you must use the SDK of the same version. For a complete compatibility matrix, refer to the "API Compatibility" section in the BMC Remedy/Atrium Developer Reference Guide.
- The arencrypt*.dll files are only required if encryption is enabled on the Remedy server.
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Edit the WrapperGateway.conf file (or WrapperManager.conf if the Probe Manager and Gateway are running in separate mode) in the following directory: <Data Flow Probe installation folder>\bin.
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For Atrium 7.6.04 and earlier versions only: Add the complete path to the Atrium DLL files (for example, C:\hp\UCMDB\DataFlowProbe\runtime\probeManager\
discoveryResources\AtriumImportAdapter) to the Windows system path on the Data Flow Probe machine. -
Restart the Data Flow Probe service.
Add the following line after the wrapper.java.library.path.2=%content_dll% line:
wrapper.java.library.path.3=%runtime%/probeManager
/discoveryResources/AtriumPushAdapter -
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Prerequisites - Set up protocol credentials
Configure a generic protocol with the ARS server's username and password.
Note While creating the generic protocol, set the protocol description to atrium.
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Prerequisites - Create XML mapping files
This step involves creating XML mapping files (in the <Data Flow Probe installation folder>\runtime\probeManager\discoveryResources\TQLExport\Atrium\data directory). These files map the BMC Atrium classes, attributes and relationships to their UCMDB equivalents. To create the XML mapping files for the topology requires identification of the topology to be imported from Atrium, and ensuring an equivalent topology exists in UCMDB. For more details, see Mapping Files.
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Run the job
In the Integration Studio, create a new integration point.
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Provide a name and description for the integration point.
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Under Integration Properties > Adapter, select the Population from Atrium adapter.
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Configure the following adapter properties:
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ARS_Server
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ARS_Port
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BMC_NameSpace
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Under Adapter Properties > Data Flow Probe, select the Data Flow Probe to be used for the integration.
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Under Adapter Properties > Trigger CI instance select:
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Select Existing CI (if you have a valid, existing CI). The Select Existing CI pane appears. Select the CI, or
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Create New CI (if you need to create a new CI). The Topology CI Creation Wizard appears. Complete the creation of the CI using the Wizard.
Note For details on the Topology CI Creation Wizard, see "Topology CI Creation Wizard" in the HPE Universal CMDB Data Flow Management Guide.
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Save the integration point.
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Run the job.
Note For details on running an integration job, see "Integration Studio" in the HPE Universal CMDB Data Flow Management Guide.
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