Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
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- Atrium Integration
- Overview
- Supported Versions
- How to Work with the Data Push to Atrium Adapter
- How to Work with the Population from Atrium Adapter
- Atrium Push Job
- Data Push into Atrium Adapter
- Import Data from Atrium Job
- Population from Atrium Adapter
- Mapping Files
- Troubleshooting and Limitations – Atrium Integration
Supported Versions
Universal CMDB integrates with the following BMC products:
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BMC Remedy Service Desk (Remedy) versions 7.0, 7.1, 7.5, and 7.6
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BMC Atrium CMDB (Atrium) versions 2.0, 2.1, 7.5.x, 7.6.x and earlier, 8.1.x, and 9.x.
Note Support for Atrium 9.x requires UCMDB 10.22 or later. This is because Atrium 9.x drivers runs only on Java Runtime Environment (JRE) 8 that is bundled with UCMDB 10.22 or later.
