Automation Collisions

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Automations are defined as colliding when a system or business CI is involved in more than one automation over the same period of time.

Automation collisions are calculated based on scheduling conflicts. If two or more automations share a common element, and their scheduled start and stop times overlap, these automations are considered to be colliding.

Two automations taking place at the same time do not necessarily have an effect on each other. Collisions occur only if they involve at least one common CI. There are two types of collisions:

Direct collision. Occurs when two or more automations directly affect the same CI.

Indirect collision. Occurs when one of the automations indirectly affects the same CI. For example, if an automation involves increasing the memory on Server A, Server A is directly affected. If Application B is connected to Server A, and is not directly involved in the automation, it is only indirectly affected by the automation.

Note The collision type is determined by the highest severity level of the impacted CIs.

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