Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
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Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
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Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Automation Execution Dialog Box
This dialog box enables you to run a controlled or non-controlled automation.
To access |
Select Explorer > Explore Views. In the Composite CIs pane, select the required CI and click the Run Automation |
Important information |
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Relevant tasks | Run a Controlled or Non-Controlled Automation |
See also |
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This page enables you to select the automation you want to run.
User interface elements are described below:
UI Elements (A-Z) | Description |
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Automation Details |
Name. The name of the automation as defined in Administration > Automation Setup. Flow UUID. The Operations Orchestration instance name that uniquely identifies the Operations Orchestration instance being used by Configuration Manager. Flow Path. The full path and original name of the flow in Operations Orchestration. Description. The description of the automation as defined in Administration > Automation Setup. |
Automations |
Displays a list of automations you can run. The automations appear after they are imported from Administration > Automation Setup. For details, see Import a flow from Operations Orchestration. The automations that appear are relevant to the CI type you chose in the Composite CIs pane in the Explore Views page. |
Execution Parameters |
Indicates the execution parameters needed to run the flow. Only required fields, as indicated by a red asterisk, are mandatory. Note Configuration Manager does not allow you to run an automation whose required execution parameters values have not been configured.
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Execution Type | Displays whether the automation was configured as controlled or not controlled in Administration > Automation Setup. |
Next/Run |
If you ran a non-controlled automation, a window opens with the following message: |
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User interface elements are described below:
Important information |
This page is only available only when you are running a controlled automation. It contains the following panes: |
Implementation Details Pane
This pane enables you to set the date and time for the planned start of the automation.
User interface elements are described below:
UI Elements (A-Z) | Description |
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Expected End Time |
Displays the estimated time at which the automation process is expected to end. Hold the pointer over the expected end time to display a tooltip showing the expected duration time of the automation process. The first time the automation is run, the duration is 10 minutes. After the automation has been run for the first time, Configuration Manager updates the duration time by calculating the average time each automation took, and adding a safety buffer. |
Flow Properties |
Displays the automation parameters. Note If you delete the required execution parameters, the OK button is disabled. |
Planned Start Time |
Enables you to use the calendar to set the date and time you want the automation to start running. You can use the default, which is the current time, or choose a future date to reschedule the automation execution to run at a later time. If you choose a future date, Configuration Manager recalculates all the automation analysis and policy information in the Automation Planner page. |
Policies Pane
This pane enables you to view the status of the policies defined in the Automation Policies module.
See also | Policies |
User interface elements are described below:
UI Elements (A-Z) | Description |
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Enables you to toggle between hiding/displaying the policy details. Hold the pointer over the policy name and click
Click
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<List of automation policies > |
Displays the list of the automation policies defined in the Automation Policies module. Each policy is determined to be either in-breach or not breached.
You can choose to either ignore the breached policies if you find that the breach does not pose a risk to your IT environment and run the automation despite the breach, or decide not to run the automation if the breach is critical. In addition, you can choose to reschedule the automation to run at a later time. For example, if a breached policy defines that an automation whose elapsed time since the last execution is greater than a month causes a breach, you might decide that this does not pose a risk, as opposed to a breach which causes server downtime. Note Configuration Manager enables you to run the automation even if there are automation policies that are breached. |
Automation Analysis > Impact - <State> Pane
This pane describes how to view the impact analysis calculation results for an automation. It displays the business and system CIs that are affected by the automation. This includes general information about the affected business or system CIs and an indication of the severity of the impact of the automation.
Important information |
The title of the pane indicates whether analysis calculates the effects of the automation on CIs from the Actual or Authorized state of the view. The default is Actual. To select the state by which you want to manage your view, navigate to Administration > Settings > Application Management > Impact. |
See also |
User interface elements are described below:
UI Elements (A-Z) | Description |
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Highest Business Criticality |
Displays the CIs having the highest business criticality level of the CIs impacted by the automation. The Business Criticality attribute is defined in Universal CMDB, in which levels of importance are assigned to your business CIs. Each business CI can be assigned an importance level between 1 and 10. The business criticality level of a CI in Universal CMDB is mapped as follows:
The following icons indicate the business criticality levels:
Click the drill down arrow
A tooltip indicating the impact severity and business criticality levels of the CI is visible when you hold your pointer over the severity and criticality icons. Click this arrow
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Total Business CIs |
Displays the total number of business CIs impacted by the automation. Click the drill down arrow
For information on the icons that indicate the impact severity levels, see Worst Impact Severity in this table. A tooltip indicating the impact severity and business criticality levels of the CI is visible when you hold your pointer over the severity and criticality icons. Click this arrow
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Total System CIs |
Displays the total number of system CIs that were impacted by the automation. Click the drill down arrow
A tooltip indicating the impact severity level of the CI is visible when you hold your pointer over the severity icon. Click this arrow
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Worst Impact Severity |
Displays the CIs that have the highest impact severity level of the business CIs that have been impacted. The following icons indicate the following impact severity levels:
Click the drill down arrow
A tooltip indicating the impact severity and business criticality levels of the CI is visible when you hold your pointer over the severity and criticality icons. Click this arrow
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Automation Analysis > Automation Pane
This pane provides general information regarding previous automation runs.
Important information | Statistics are calculated for controlled and non-controlled automation runs, but only the statistics for controlled executions are displayed in the Automation Analysis > Automation pane. |
See also | Policies |
User interface elements are described below:
UI Elements (A-Z) | Description |
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Causes Configuration Change | Specifies whether the automation causes a change to the CI in Universal CMDB. |
Causes Downtime | Specifies whether or not the managed automation causes the CI to become unavailable during the execution. |
Execution Ratio | Displays the percentages of successful and failed runs for this automation. The success ratio is displayed in green. The failure percentage is displayed in red. |
Expected Duration |
Displays the estimated time duration of the automation process. The first time the automation is run, the expected duration is 10 minutes. After the automation has been run for the first time, Configuration Manager updates the duration time by calculating the average time each automation took, and adding a safety buffer. |
Last Execution |
Displays the date and time, or just date, on which the last automation execution ran.
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Number of Executions | Displays the number of times the automation has run. |
Risk Evaluation |
Displays the level of risk in the managed automation. Valid values are:
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Successful Consecutive Executions | Displays the number of consecutive times the automation has run successfully. |
Automation Analysis > Collisions Pane
This pane displays the details of the factors causing the automation collision.
Relevant tasks | Run a Controlled or Non-Controlled Automation |
See also |
User interface elements are described below:
UI Elements | Description |
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Indicates whether or not the automation is colliding with another automation/RFC. A collision occurs when a common CI is impacted by more than one automation/RFC running over the same period of time. The collision can be caused due to an automation that is:
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Total Collisions on CIs |
Displays all the commonly affected business/system CIs that are involved in collisions. Click the drill down arrow
The following icons indicate the collision types:
A tooltip indicating the collision type of the CI is visible when you hold your mouse over the collision type icons. Note regarding system CIs only: Only top level (composite) CIs are displayed. If colliding automations cause collisions on more than one CI, the severity is determined by the collision with the highest severity. Click the arrow |
Total Colliding Activities |
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