Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
![Closed](../../Skins/Default/Stylesheets/Images/transparent.gif)
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
![Closed](../../Skins/Default/Stylesheets/Images/transparent.gif)
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Create an RFC to Remediate a Policy Breach
This task enables you to create an RFC to change a CI that is in breach of a previously defined configuration policy. You are able to select multiple CIs, but if the selected CIs breach more than one policy, you are prompted to select the specific policy that you want to remediate, and the CIs that breach other policies are then discarded for this procedure.
- In the Explore Views module, click Select View
to open a view that contains CIs that breach policies.
- In the Composite CIs pane, select the CIs that breach policies.
-
Click
to create an RFC that remediates the policy breach. The Select Policy Rule dialog box opens. For details, see Select Policy Rule Dialog Box.
-
From the drop-down list, select the breached policy that you want to remediate.
At this point, you can select all the CIs in the view that breach the selected policy, even if you did not previously select them in the Composite CIs pane, by selecting the Select all CIs that breach the policy check box.
-
Click Continue. The Create RFC for Policy Remediation dialog box opens. For details, see Create RFC for Policy Remediation Dialog Box.
Enter the required information and click Submit.