Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Universal DiscoveryContent Pack 27.00 (CP27)

Integrate > Third Party Integrations > ServiceNow Integration Using Enhanced Generic Adapter > ServiceNow Prerequisites

ServiceNow Prerequisites

This integration requires:

Enable the multiple insert plug-in.
Create Inbound Services for all class models that you want to integrate.
Create the Transform maps between the staging tables and target tables.
Create a role with minimal rights to serve the integration.

The ServiceNow enhanced generic adapter is coming with a configuration package that will configure all prerequisites for ServiceNow side (except creating an integration user). If you want, you can set up those settings manually, by following instructions in Setting up ServiceNow for the UCMDB Integration.

Send Help Center feedback