Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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How to search the Help Center
To search the Help Center, click Search at the bottom left corner of the Help Center Home page.
You can search for a single word, multiple words, or a specific combination of words that are always next to each in the same order. To search for a specific combination of words, enter the search words within quotation marks. For example: “out-of-the-box KPIs”.
Task | Boolean operator | Example |
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Search for one or more words. When a group of words are entered into the search field, "or" is inferred. | cat dog mouse | |
Search for a phrase. You can specify that the search results contain a specific phrase. The search engine ignores certain commonly used words. Example: a, an, the, of, to, be, you, your, when, however, for, that, can (and more). Tip If your search results are not successful, delete less important words. |
" " (Double quotation marks) | "Change Coordinator" |
Search for a string that contains one (or any) of the words in the search string. |
OR (case insensitive) | (pipe symbol) |
cat or dog or mouse cat | dog | mouse |
Search for two or more specific strings. |
AND (case insensitive) + (plus symbol) & (ampersand) |
cat And dog "windy day"+rain "noodle soup"&"animal crackers" |
Search for all topics that do not contain a specific word or phrase. |
NOT (case insensitive) ! (exclamation point) |
not cat ! dog |
Search for all topics that contain one string and do not contain another. | ^ (carat symbol) | cat ^ mouse |
Combine search tasks. | ( ) parentheses |
cat and (dog or mouse) cat or dog (! mouse) |
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