Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Enhancements
The following table lists the enhancements that were implemented in UCMDB and UD 2018.05.
| Global ID | Module | Enhancement request | Solution |
|---|---|---|---|
|
QCCR1E125497
|
Integration | When running an integration job, AM Push from UD to Asset Manager, there is no ability to run a report and send an email on the results of the push. This is an enhancement request to provide the capability for sending integration reports via emails for easy monitoring of the integration status and troubleshooting integration issues. |
Added two functinality about email notification. You can now enable sending the following integration reports via emails automatically by configuring the newly introduced infrastructure settings or using JMX Console:
For details, see Integration Reports. |
| QCCR1H120275 | Supportability | This is an enhancement request to provide a way to save TQL result with layout to disk for JMX method calculateTqlAdHocWithLayout. | Added a boolean type option skipSaveResultToDisk to the JMX method calculateTqlAdHocWithLayout. Setting the new option to False (default: True) saves the TQL result to UCMDB server runtime folder as a text file. |
| QCCR1H103966 |
UCMDB UI QCCR1H9oo88420 |
This is an enhancement request for adding the capability for creating custom banner text on a splash screen prior to accessing UCMDB applications, including UCMDB UI, CMS UI, and JMX Console, with customizable specific text displayed on the splash screen to users. | Implemented the enhancement by adding the capability for creating a custom login splash screen. When this capability is enabled, the splash screen is displayed before users log in to the following UCMDB components: CMS UI, UCMDB UI, and JMX Console. For details, see How to Create and Enable a Custom Login and Logout Splash Screen. |
| QCCR1H109856 | Documentation | SOLR search should support high availability. Need documentation about how to set up Solr cloud with zookeeper ensemble. | Added documentation about how to set up Solr cloud with zookeeper ensemble. For details, see How to configure Solr cloud with Zookeeper Ensemble. |
| QCCR1H119037 | Platform - JMX Console | This is a request for the capability to get a list of CIs from a particular view outside of the GUI interface, like using the JMX method executeView. | Enhanced the JMX method executeView so that when there are too many CIs for a view, a message pops up indicating you can increase the value for the setting view.fuse.maximum.elements.in.tql.result in order to get more results. |
| QCCR1H119371 | UCMDB Server | This is an enhancement request to provide support for AES 256 encryption mode on all CMS components for better data security. | Introduced the new security mode with AES 256 encryption mode. You can upgrade UCMDB server to the AES 256 encryption mode if necessary. For details, see How to Upgrade UCMDB to AES 256 Mode. |
| QCCR1H120427 | Platform | Reader server should not start if the master key, keystore, or truststore is different from the one on the writer server in HA environment. | Implemented the enhancement for HA environment, so that before saving keystore into the database, the process will check if the server is a writer or reader. If writer, the process will save keystore and truststore into the database. Otherwise it will not save the keystore and truststore into DB. |
| QCCR1H120609 | UCMDB UI | The Merge CIs action is not available in the Role definition, thus non-administrator users are not allowed to perform this action. | Now the Merge CIs action is available in the Role definition (Security > Roles Manager > Resources tab > Resources Type > CIT Menu Items > Available Actions), thus non-administrator users are also allowed to perform this action. |
| QCCR1H120612 | Universal Discovery - Probe Setup | There are no Maximum/Minimum Memory attributes on Discovery Probe Gateway/Manager. |
Added Maximum/Minimum Memory attributes on Discovery Probe Gateway/Manager CIs. By default the Discovery Probe Gateway/Manager CIs are hidden. To view or edit the attributes of these CIs, change the value of the infrastructure setting Object Root to Root and log in again. |
| QCCR1H120744 | UCMDB Server - REST API | When using PUT and POST REST API calls to update a CI, the PUT method works but the POST method does not. | Only the PUT method should be used to update a CI. Added a note in the documentation to clarify that when updating a CI using the PUT method, the client should know that reconciliation engine attributes are not required. Reconciliation attributes are required just for CI creation. |
| QCCR1H121369 | Documentation | This is a request to document how to disable the embedded CMS UI). |
Implemented the enhancement by documenting how to disable the embedded CMS UI. For details, see Disable the Embedded CMS UI. |
| QCCR1H121663 | Reconciliation - Reconciliation Analyzer | As the index size grows from day to day, there is a need for a cleanup job in order to remove the old data of the CIs. |
Added a new scheduled job, Clear Recon Analyzer index (UCMDB UI > Administration > Scheduler). The job runs by default only if the reconciliation analyzer is enabled. By default, it runs each 15 days. You can also configure how many days the documents from the reconciliation analyzer are kept using the new setting cmdb.recon.analyzer.keep.index.days (default: 15 days). You can access the setting from JMX Console or UCMDB UI. |
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