Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Fixed Issues
The following table lists the defects that were fixed in UCMDB and UD 2018.05.
CR | Module | Problem | Solution |
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QCCR1H114860 QCCR1H9oo88420 |
UCMDB UI - Modeling Studio | Unable to delete a BusinessService to BusinessService relationship in the Related CIs tab of an Instance Based Model in Modeling > Modeling Studio > Resources. | Fixed the issue by applying a code change to pattern creation. |
QCCR1H116010 |
UCMDB UI - Packaging |
When deploying the enrichments in the F5_BIGIP_LTM package, an error that resembles the following is written to the mam.packaging.log file:
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Fixed the issue by applying a code change to exclude tenant. |
QCCR1H116520 |
Topology - TQL | TQL calculation fails and some gates get into failed state even on retries. There are delays in some discovery jobs or the discovery simply doesn’t work. | Fixed the issue by applying a code change. Now TQL calculation works well. |
QCCR1H117864 |
Platform - JMX Console | The JMX console shows a reader server as writer server. | Fixed the issue by applying a code change to update the local name properly. |
QCCR1H118753 |
CMS UI - Dashboard | When trying to access the Package Manager, LDAP Manager or Probe Dashboard from the Admin Console (or directly with URL), the UCMDB Home (or CMS UI Home) page opens. | This is fixed as the direct link feature for the react components of the CMS UI was implemented as a feature in this release. |
QCCR1H119679 |
UCMDB Server | The Enrichment rule is disabled after you switching from the Reader server to the Writer server. | This issue is now fixed. |
QCCR1H119903 |
UCMDB Server - System Health | Heap memory consumption in UCMDB server increased drastically. Push jobs last state topology result is saved in memory and never cleaned up, thus leading to high memory consumption over time. | Fixed the issue by applying a code change to the way last state is used by a push flow. Last state is retrieved directly from database and not stored to memory anymore. |
QCCR1H120046 |
UCMDB Search Engine | When using an external Solr, you see in the logs that the UCMDB server tries to stop the embedded Solr. It is impossible to contact the external SOLR as an embedded one, thus the error messages should not show up in the logs. |
The issue is caused by the legacy code. When an external Solr is implemented but running on the same machine as the UCMDB server, there is a flow of stopping and starting that Solr instance. If an external standalone Solr is used, there is no such an option as the Solr is on a different machine, then the Solr search engine will work properly. |
QCCR1H120244 |
Universal Discovery - Probe Setup | The documentation regarding how to configure the postgresql.log file by size is not clear, especially when there are more than 70 probes. | Added documentation about how to configure PostgreSQL log files rotation by size on data flow probe. For details, see How to Configure PostgreSQL Log Files Rotation by Size. |
QCCR1H120532 |
UCMDB UI | Error message "ErrorCode [200007] Permission check is not allowed since there is no logged user" found in error.log and ui-server.log. | Fixed the issue by applying a code change, so that when cloning the session the repository from the previous session is cleared. The logged user has the best matching repository. |
QCCR1H120654 |
UCMDB Browser |
Performance issues with searching for CIs in the UCMDB Browser and viewing the settings from a searched CI. |
Improved the search performance. |
QCCR1H120697 |
CMS UI | CMS UI modules fail to load in Internet Explorer. | CMS UI modules can now load properly in Internet Explorer. |
QCCR1H120823 |
Platform - JMX Console | The redispathJob JMX method is incorrectly named. | Renamed the method from redispathJob to redispatchJob and updated the JMX list. |
QCCR1H120901 |
Documentation | When running into issues where the ipranges or the ipaddress configured thresholds on probes are exceeded, users need to understand the color indicators for the total count of IP ranges or IP addresses configured on a probe. | Added clarification about the color indicator for the total count of IP ranges or IP addresses configured on a probe. For details, see Data Flow Probe Details Pane. |
QCCR1H120921 |
UCMDB Server | The text of the exception threw out during UCMDB deployment contains wrong UCMDB versions, which should be updated to current versions. | Updated the exception text to match currently supported UCMDB versions. |
QCCR1H120924 |
UCMDB UI | When SRP, load balancer, or some redirect is configured, logging in to Configuration Manager (CM) fails. | This issue is fixed by applying a code change to make sure the forwarURlForLoginPageParam parameter in the URL is not lost when you log in to CM by using an SRP. |
QCCR1H120940 |
Universal Discovery - Probe Setup | Probe Auto-Upgrade does not work on all probes. When upgrading from version 10.22 to 10.33, not all probes were automatically upgraded. | Fixed the issue by applying a code change to report probe upgrade failure when PostgreSQL database upgrade fails. |
QCCR1H121103 |
CMS UI - Package Manager |
(Internet Explorer 11 only) Package Manager in CMS UI cannot export a package when using Internet Explorer 11. |
Fixed the issue by changing the save mechanism so that now the packages can be exported when using Internet Explorer 11. |
QCCR1H121187 |
Integration - Integration Adapters - Generic Push Adapter - BMC Atrium | When debug messages are enabled for attribute mapping for the push adapter, too many messages are written to the log files. |
Fixed the issue by applying a code change to log record insertion instead of dumping idToTypes in function getByIdAndTypeFromLinked every time. |
QCCR1H121373 |
Platform - Security - Authentication | After the upgrade from version 10.33 to 10.33 CUP1, some LDAP users can log in properly, some other LDAP users may encounter the "Authentication failed" message. | Fixed the issue by applying a code change. In case the UCMDB Repository already exists, at upgrade the priority is read and used when updating the UCMDB Repository, otherwise the default value will be used. This way the existing value is maintained when upgrade is performed. |
QCCR1H121407 |
UCMDB Browser - Search | SOLR search stopped working after SOLR is started manually. UCMDB fails to start the SOLR engine even after restarting the UCMDB server. | Fixed the issue by applying a code change. Now the SOLR search is faster with LDAP. |
QCCR1H121505 |
UCMDB Browser - Service Modeling |
“Usage” relationship does not show up in UCMDB Browser after a new model is created on UCMDB UI. The relationship was created manually. |
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QCCR1H121508 |
UCMDB Browser - Assisted Modeling | Assisted Modeling retrieves more CIs than in UCMDB Browser version 4.12. | Fixed the issue by optimizing the get related algorithm. |
QCCR1H121610 |
UCMDB Browser - Search | Searching for a node and opening the Properties widget is very slow for a non-administrator user. | Fixed the issue by changing the way of getting permissions from the server. |
QCCR1H121732 |
UCMDB Browser - Installation and deployment | UCMDB Browser 4.15.1 does not work with F5 version 11.x load balancer. | Fixed the issue by implementing a code change so that now CMS UI 2018.05 works with F5 version 11.x load balancer. |
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