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  • Administer
    • Grant Access to CMS UI
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    • Configure LW-SSO
    • Enable SAML Authentication
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    • Configure High Availability Mode
    • Configure CAC Support
    • Configure Multiple UCMDB Servers
    • Change the Default Port of the Tomcat Server
    • Configure to Use Encrypted Parameters on the Tomcat Server
    • Deploy the CMS UI with a Different Root Context
    • Disable the Embedded CMS UI
    • Configure Reverse Proxy for Apache Tomcat and IIS Servers
    • Configure an Environment to Use Multiple Reverse Proxies
    • Configure a One-Time Authentication Token
    • Configuration Mechanism
    • Specify the Number of Concurrent Sessions
    • Enable/Disable Timeout of a CMS UI Session
    • Disable the Turn off Data URI Support Setting
    • Authorize Access to CIs
    • Logging User Statistics
    • Set CMS UI Session to Expire
    • Solr Auto Commit
    • Best Practices for Working with the UCMDB Browser module
    • Configure Browser Internal Priorities
    • Re-brand the UCMDB Browser module
    • How to View the Java Metrics for the UCMDB Browser module
    • Initial Setup for Working with the UCMDB Bowser module
  • Use
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  • Troubleshooting
    • Troubleshooting CMS UI - Known Issues
    • Troubleshooting Service Modeling
    • Troubleshoot SAML Authentication
  • All Files
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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

ClosedWords and Phrases
Search for Example Results
A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

ClosedUsing Boolean Operators
Search for Operator Example

Two or more words in the same topic

AND and

+ (plus symbol)

& (ampersand)

cat AND dog

"cat food"+milk

"cat food"&"dog food"

Either word in a topic

OR or

| (pipe)

cat OR dog

cat | dog

Topics that do not contain a specific word or phrase

NOT not

! (exclamation point)

NOT cat

! dog

Topics that contain one string and do not contain another ^ (caret) cat ^ mouse
A combination of search types ( ) parentheses

cat + (dog | mouse)

cat | dog + (! mouse)

CMS UI2018.08
  • Service Modeling
    • Quick Start
    • Service Modeling Setup
    • Using Service Modeling
      • Model a Business Service Starting from a Specific Entry Point
      • Identify and Model Applications from Existing Data
      • Edit a Service Model
      • Delete a Service Model
      • Add IP Range Manually
      • View a Service Model in the Text Navigation Mode
      • Show Additional Information on a Topology Map
      • Add Layers to an Existing Model
      • Simulate the Impact of a Service's Failure
      • Simulate the Impact of a CI's Failure
      • Run Discovery Manually for a Service Model
      • Manually Add an Entry Point from a Service Model Component
      • View a Service's Details
      • Set Border Rules on a Link
      • Group the CIs in a Service Model by CITs
      • Arrange the CIs in a Service Model by Layers
      • Access a Service Model Using a Direct Link
      • Map Toolbar
    • Troubleshooting
Use > CMS Modules > Service Modeling > Using Service Modeling

Using Service Modeling

This section introduces how to use the Service Modeling feature.

Model a Business Service Starting from a Specific Entry Point

Identify and Model Applications from Existing Data

Edit a Service Model

Delete a Service Model

Add IP Range Manually

View a Service Model in the Text Navigation Mode

Show Additional Information on a Topology Map

Add Layers to an Existing Model

Simulate the Impact of a Service's Failure

Simulate the Impact of a CI's Failure

Run Discovery Manually for a Service Model

Manually Add an Entry Point from a Service Model Component

View a Service's Details

Set Border Rules on a Link

Group the CIs in a Service Model by CITs

Arrange the CIs in a Service Model by Layers

Access a Service Model Using a Direct Link

Map Toolbar

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