Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

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Use > UCMDB Modules > Smart Software Analytics > Use > How to Delete SAI Entries on SSA

How to Delete SAI Entries on SSA

Through the SSA user interface, you can delete SAI entries contained in the autoteach.zsai file and other user SAI files. To do this, follow these steps:

Access the Smart Software Analytics module. For details, see How to Access Smart Software Analytics.
Perform either of the following depending on the type of SAI file where the entries to be deleted are included:
- Entries in autoteach.zsai: On the Smart Software Analytics page, click TEACH SERVER.
- Entries in a user SAI file: On the Smart Software Analytics page, select Available user sai in the SAI data type drop-down box, and then click the user SAI file name from the file list.
A list of SAI entries which are grouped by publisher is displayed. Locate the SAI entry that you want to delete.

To help locate the SAI entry fast, you can filter the displayed SAI entries by using the search function on the View Teaching Status page. For details, refer to Search for an SAI Entry.
Hover your mouse over the SAI entry that you want to delete, click the ellipsis icon that appears, and then select DELETE.
A confirmation dialog box appears, asking whether you want to delete the entry, with the following options provided:
- CANCEL
- DELETE AND BLACKLIST
- DELETE
Note
- When you delete an SAI entry, all contents under this entry, including those of its sub-levels, are deleted.
- The DELETE AND BLACKLIST button is only available when you try to delete an SAI entry of publisher or application level.
- If you BlackList a publisher or application, the signatures of this publisher or application will never be suggested again. To have SSA suggest signatures of that publisher or application, go to the <SSA installation directory>\ssa\data\report folder on the SSA server, and then remove that blacklisted publisher or application from the Blacklist.txt file.
The result is then deleted.

You can also delete multiple SAI entries by using the batch delete icon on the toolbar of the left or right pane.

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