Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Service Modeling Setup
This
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Verify that the Data Flow Probe is installed on a Windows machine
Note The Data Flow Probe installed on a Linux platform is intended for the CMS Sync integration only, but not for discovery.
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Determine the network range of the network to be discovered
Note
- You must configure the probe's IP address in the probe range.
- A Service Discovery activity will only try to connect to those IP addresses that may potentially be relevant for the discovered services, not to every IP address in the range. Make sure the network range is wide enough and contains all the IP addresses for your discovered services.
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Set the relevant credentials
To enable the Data Flow Probes to connect to servers or applications using specific protocols, you must set the relevant credentials. Make sure the credentials have enough privilege; the root or root-equivalent privilege is highly recommended.
Note The Data Flow Probe tries to connect to a node by using each credential in turn. Universal Discovery then saves the successful credential. The next time the Data Flow Probe connects to this node, it first tries to connect using the successful credential.
- The UCMDB Server has been upgraded to 10.22 (or later) with Content Pack 18 (or later).
- The related credentials (NTCMD, SSH, and Universal Discovery Protocol) have been imported and verified.
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The load balancers are discovered.
If the services to be discovered contain a load balancer, run the load balancer discovery before you discover any services.
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The lsof utility is installed on UNIX machines.
The lsof utility can capture the TCP traffics between the discovered UNIX machines, and can check which process is listening on which port.
- The credentials have sudo permissions on UNIX machines.
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The web access management products are discovered.
If the services to be discovered contain web access management products (such as WebSEAL), run the discovery jobs for them before you discover any services.
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The services are not deployed on Solaris Local Zone.
Solaris Local Zone is not supported by ASM.
- The IIS Web Server should be IIS 7.0 (or later) on Microsoft Windows Server 2008 (or later).