Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Connect the UCMDB Browser to an RTSM Instance
The UCMDB Browser can connect to an RTSM by applying the RTSM port and an integration user. The RTSM port is usually deployed on 21212. You should also modify the UCMDB user integration credentials that the UCMDB Browser uses to connect. Create an integration user in the RTSM JMX or use an existing one and modify it according to the instructions in Change the UCMDB Integration User Credentials.
If the BSM is configured to authenticate users on LDAP, the RTSM should be configured with the same LDAP settings as the BSM.
To copy BSM LDAP settings to the RTSM:
- In BSM, go to Admin > Platform > Users and Permissions > Authentication Management.
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Open another tab with the RTSM JMX console (http://<server-name>:21212/jmx-console) and find the method LDAP Settings > configureLDAP.
Note For <server-name>, enter the RTSM server name. 21212 is the default RTSM port.
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Copy all LDAP settings from the BSM to the RTSM. The following table shows the correspondence between setting names in the BSM and RTSM:
BSM Setting name RTSM JMX Setting Name Description LDAP server URL ldapURL LDAP connection string Users filter userFilter Users filter Distinguished Name (DN) Resolution isEnableSearchForDN Distinguished Name (DN) Resolution Distinguished Name of Search-Entitled User searchUser LDAP Search User Password of Search-Entitled User searchUserPassword LDAP Search User Password Groups base DN groupBase Group Base Groups search filter groupBaseFilter Group Base Filter Root groups base DN rootGroup Root Group Root groups filter rootGroupFilter Root Group Filter Group class object groupClass Group class object Groups member attribute groupMemberAttribute Groups member attribute Users object class userClass Users object class UUID attribute userUID UUID attribute -
From the same method RTSM JMX > LDAP Settings, invoke allowLDAPAuthentication with the parameter “true”.
Note Copying LDAP settings from the BSM to the RTSM does not influence RTSM integrations since they do not work with LDAP.
