Use > Marketplace Portal > Subscriptions > View Subscription Details

View Subscription Details

The Subscriptions Details view displays the following information:

  • The image for the service offering to which you subscribed.
  • The name you entered for the subscription when you configured it.
  • The name of the service offering to which you subscribed.
  • The status of the subscription.
  • Health status and capacity information is displayed for active subscriptions and services if the CSA administrator has it configured.

  • The order number. 
  • The initial price and recurring price.

In the Subscription Details view, some service offerings in this list display the initial price of the subscription and the recurring fee for the subscription, and some service offerings do not display these prices. Your Consumer Organization Administrator configures the option to show or hide this pricing information in Marketplace Portal views. Depending on the configuration setting, these prices will or will not display in several views within the Marketplace Portal, such as Browse Catalog, Browse Catalog Details, Requests, Request Details, Request Confirmation, Subscriptions, and Subscription Details. As a best practice, your Consumer Organization Administrator might want to hide these prices if they will be used for department bill back purposes. For more information, see the CSA Management Console Help.

To view subscription details

  1. In the Dashboard, in the Manage Subscriptions section, select the All Subscriptions tile to open the Subscriptions view.

    By default, all subscriptions are displayed by date order, with the newest subscriptions listed first.

  2. Scroll up or down the list to browse subscriptions.

  3. When you find a subscription that you are interested in, select the name of the subscription to display its Subscriptions Details view. This view displays the subscription name and a brief description, subscription history and notifications. Use the filter to customize the display of history events and notifications.
  4. (Optional) If you want to see the original service request, click View Request.
  5. (Optional) If you want to place another order for this service, click View Linked Service to open the My Service Details view.