Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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How to import fixed asset records
You need to import fixed asset records to the Financial Management module when the records are updated.
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From the main menu, select Run > Financials > Fixed Assets.
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Click More > Import CSV.
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In the Import fixed assets dialog box, Click Select CSV. Your file browser opens.
- Select a CSV file from your local drive and click Open. The file is imported to Service Management and the fixed asset records are refreshed.
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(Optional) You can click More > Import Status to view the import logs.
Click here to view a spreadsheet with sample CSV files for a series of records. The files should be imported sequentially according to their number.
Related topics
