How to create a PPM proposal from an idea

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

You can create a PPM proposal from a Service Management idea. This enables you to manage the proposal's lifecycle in PPM directly. By default, PPM proposals are created from Service Management ideas once an hour. If you want to manually create a PPM proposal, follow these steps.

Prerequisite: Before you start to create a proposal in PPM, make sure you have configured the endpoints as described in How to synchronize with PPM.

From the main menu, select Plan > Idea & Proposal > Ideas.

Select the idea from which you want to synchronize in PPM.

To filter the record list, click the Add filter button. For more information, see Filters.

Click the idea identifier in the Id column to display the selected idea.

The idea is displayed with the General tab selected.

In the Review decision field of the Review details section , select Create a proposal.

Note You can edit the Review decision field only in the Review phase.

In the Review feedback field, enter the review feedback that supports your review decision.

Click

Save.

At the top of the idea form, click Sync now.

Note This button appears only when you select Yes in the Enable manual Sync field of the Endpoint tab through Administration > Utilities > Integration. For more information, see How to synchronize with PPM.

Click Refresh.

Two fields under Review are updated:

External object URL: Displays the link to the proposal record in PPM.
Sync status details: Displays the synchronization status.

The PPM proposal has been created successfully. To view the proposal record in PPM, click the link in External object URL.