Subscriptions

In Service Management, in addition to managing ownership and use, you can also use the subscription feature to manage access to a service or asset. Typically, the subscriber (or the appropriate cost center) will be charged a price for the subscription.

A subscription can have a set start date, end date, an initial cost, recurring cost, and status. The status displays the current state of the subscription, reflecting whether the subscriber can access the service or asset.

View subscription records

  1. From the main menu, select Build > Service Asset & Configuration.

  2. From SACM Home, select Subscriptions.

Note The Subscribers tab of actual service records also displays details of subscriptions for the selected actual service.

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