How to edit an asset model record

You can edit multiple records simultaneously by selecting them in the grid and updating them in the Preview pane on the right. For more information, see Mass update.

  1. From the main menu, select Build >Service Asset & Configuration.

  2. From SACM Home, select Asset Models.

  3. There are two ways to view the SACM asset model records: tree view and table view.

    In the tree view:

    1. Select the asset model.

    2. Click , then Edit to display the selected record.

    In the table view:

    1. Select the asset model.

    2. Click the record identifier in the Id column to display the selected record.

  4. By default, the asset model record is displayed with the General tab selected. Click the tab you want to edit or view:

    Tab Description
    General Displays details of the selected record. For more information, see General tab.
    Workflow

    Displays the workflow for the model. To change the status to inactive, you must have the appropriate rights. For more information about model status, see How to retire an asset model record.

    Discussions Displays any relevant conversations about the current record. For more information about discussions, see Discussions.
    History Displays changes to the selected record. For more information about history, see History.
  5. Save your changes.

General tab

Asset Model details

Field Description
Model type

The asset type to which this model may be applied. For example, Device.

According to the chosen model type, Service Management displays an additional field for the subtype of the model. Select a value from the drop-down list.

Display label External (common) name of the asset model.
UNSPSC Code

Relevant UNSPSC code.

Brand

Brand of the asset model.

Parent model

Parent model of the selected asset model record.

Cost type Type of cost. For example, hardware maintenance or software.
Category

If you select this option, the asset model is a category. This enables you to categorize a grouping of models in one theme.

  • If selected, this record does not appear as a selectable asset model for assets.

  • If not selected, this record does appear as a selectable asset model for assets.

Description Detailed description of the asset model.
Depreciation scheme Scheme on how the asset model is depreciated, such as linear, geometric, or sum of digits.
Depreciation duration The duration of depreciation (in months) for the selected asset model. The value that you specify must be a multiple of 12, such as 24, 36, or 48.
Depreciation rate

The rate that the asset model is to be depreciated.

Available when: the Geometric depreciation scheme is selected.

Total amount

Cost of the model.

Available when: the Category option is not selected.

Currency

Currency for the Total amount.

Available when: the Category option is not selected.

Sub Asset Models

This section displays asset models which are subsidiary to the current asset model record. For example, an asset model called Computers might have Computer servers, Point of Sale POS terminals, and Notebook computers displayed as sub asset models.

Attachments

Click Add attachment if you want to attach a file to the record.

Note

  • The following file formats are supported: jpg; jpeg; gif; png; doc; docx; ppt; pptx; xls; xlsx; pdf; txt; xml; zip; msg; sql; gz; rar; tar; 7z.

  • The maximum file size of an attachment is 10 MB.

  • If the Attachments field has been defined as encrypted for this record type and you are a member of an encryption domain, click Add encrypted attachments to attach an encrypted file to the record.

  • Attachments are not visible in the Service Portal.

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