Release Management roles and permissions

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

There are specific roles associated with Release Management. Service Management uses role-based permissions to enable you to complete a task that is appropriate to your role. System Administrators manage and assign these permissions.

By default, the following roles are assigned to Release Management. These roles support release tracking and process ownership.

Role	Responsibilities
Release Coordinator	Creates release records and applies the correct release model. Schedules the release. Schedules changes in releases. Coordinates all releases throughout their lifecycle.
Release Process Owner	Accountable for all release related activities. Ensure the process is being performed according to the agreed and documented process, and is meeting the process aims. Design, document, publicize, and continuously improve the process. Define the Key Performance Indicators (KPIs) to evaluate the effectiveness and efficiency of the process. Review KPIs and take the required action following the analysis. Address any issues with the running of the process.

Role

Responsibilities

Release Coordinator

Creates release records and applies the correct release model.
Schedules the release.
Schedules changes in releases.
Coordinates all releases throughout their lifecycle.

Release Process Owner

Accountable for all release related activities.
Ensure the process is being performed according to the agreed and documented process, and is meeting the process aims.
Design, document, publicize, and continuously improve the process.
Define the Key Performance Indicators (KPIs) to evaluate the effectiveness and efficiency of the process.
Review KPIs and take the required action following the analysis.
Address any issues with the running of the process.

Review the individual permission assignments for each role in Administration > Master Data > People > Roles.