Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Release Management
Release Management is the process that includes planning, designing, building, configuring and testing hardware and software releases, to create a defined set of release components - changes. Key activities include planning, preparation, scheduling, training, documentation, distribution, and installation of the release. In short, Release Management enables you to plan, schedule, and control multiple changes and additions to existing services.
The Service Management Release Management module:
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Helps you create, manage, and deploy releases, and the changes in a release.
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Helps you schedule and track the status of included changes.
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Provides standard methods and procedures.
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Provides release level reporting, with actionable tiles that drill into changes in different release statuses.
Related topics
