Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Product Services and Processes
Before you start inspecting the OpsCx for Microsoft SCOM log files, check which of the product's services are started and how many of their core processes are running.
Integration Services
The event, topology, and metric integration services use different names which indicate their purpose. The service names contain the version of the Microsoft SCOM instance from which data is collected and the data type indicator. If OpsCx for Microsoft SCOM is integrated with multiple Microsoft SCOM instances, the service names of the second and each additional integrated Microsoft SCOM instance also contain the consecutive number of the integrated instance. The following example excerpt taken from the ovc -status command output indicates that:
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The metric integration service is running for the second integrated Microsoft SCOM instance, which belongs to the product version 2007.
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The event and topology integration services are running for the first integrated Microsoft SCOM instance, which belongs to the product version 2012.
The integration service names are listed in the leftmost column:
[...]
scom2007e2 HPBsmIntSCOM 2007 Event BSMINT,SCOM Stopped
scom2007m2 HPBsmIntSCOM 2007 Metric BSMINT,SCOM (4723) Running
scom2007t2 HPBsmIntSCOM 2007 Topology BSMINT,SCOM Stopped
scom2012e HPBsmIntSCOM 2012 Event BSMINT,SCOM (4619) Running
scom2012m HPBsmIntSCOM 2012 Metric BSMINT,SCOM Stopped
scom2012t HPBsmIntSCOM 2012 Topology BSMINT,SCOM (4865) Running
[...]
The genintd Process
The core process of each OpsCx for Microsoft SCOM integration service is genintd. The following example excerpt taken from the operating system process table shows two running genintd processes, indicating one of the following is currently taking place:
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Collection of two kinds of Microsoft SCOM entities (from a single Microsoft SCOM instance)
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Collection of one kind of Microsoft SCOM entities (from each of the two Microsoft SCOM instances)
[...]
genintd.exe SYSTEM 02 123.632 K Operations Connector - Generic Integrator
genintd.exe SYSTEM 01 115.947 K Operations Connector - Generic Integrator
[...]
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