Administer > Event Synchronization

Event Synchronization

Operations Connector enables you to access event sources, and, if certain conditions apply, to forward the detected events as Operations Manager i (OMi) events to OMi. After OMi receives an event, you can keep it up to date on the event source by configuring OMi and Operations Connector to synchronize event changes back to the third-party system that generated the original event. For example, if an OMi operator closes an event originating from NNMi, a notification can be automatically sent to NNMi.

Event changes that are synchronized back only include lifecycle changes to the state closed (that is, the state is only updated when it changes to closed).

Synchronized events have additional runtime parameters that can be inserted in URL tools. For more information about URL tools, see the OMi online help.

To configure event synchronization:

  1. Configure the Operations Connector server as a connected server in OMi:

    Administration > Setup and Maintenance > Connected Servers

    For full details about how to configure an Operations Connector as a connected server, see How to Configure Operations Connector to Communicate with OMi topic.

  2. On the Operations Connector Event Drilldown tab, you can set the default event drilldown in OMi by specifying the port and URL path of the third-party system for which the drilldown is configured, if these settings are not already defined in Operations Connector. For more information on how to configure event drilldown in OMi, see How to Configure Drilldown into Third-Party Systems topic.

    However, any event drilldown settings defined in Operations Connector for the respective policies will override the default settings made during the Operations Connector configuration in OMi.

  3. Configure policies to include the source event ID in the generated event.

  4. Write a Perl script that receives the event changes from OMi and forwards them to the third-party system .

Related topics

How to Configure Drilldown into Third-Party Systems

How to Configure Policies for Event Synchronization

How to Write Perl Scripts for Event Synchronization