Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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How to Configure Policies for Event Synchronization
The event that Operations Connector forwards to OMi must include the original ID of the event in the third-party system. Otherwise OMi and Operations Connector do not know which event to update in the third-party system.
To configure policies for event synchronization:
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Create or edit an event integration policy.
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Set the Source Event ID attribute in the Event Attributes tab.
The source event ID attribute may not be available in all event attributes tabs. For example, the default event attributes of SNMP trap and open message interface policy editors do not include this attribute.
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Click Save and Close to save the policy and close the editor.
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Optional. Activate the policy for your changes to take effect.
The next step in configuring event synchronization is to create a Perl script that receives the event changes and forwards them to the corresponding third-party system. See How to Write Perl Scripts for Event Synchronization topic.
Related topics
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