Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Change Management > Change Management workflows and user tasks > Coordinate change implementation (ST 2.5) > Validate a change task

Validate a change task

Part of Workflow(s):

Coordinate change implementation (ST 2.5)

Applies to User Roles:

Change Analyst

When a change task is assigned to you or your group, verify that the information is complete and that the task is correctly assigned before implementing the task.

To validate a change task, follow these steps:

Click Change Management > Task Queue.
Select Change Task from the Queue list, and then select Open Change Tasks Assigned to My Group from the View list.
Find the change implementation task you want to validate. Use search or advanced search to find one or more records.
Click a record to view its detail.
Review the task to verify that it is correctly assigned and that the information needed to implement it is complete.
If the task information and assignment are correct, build and test the change.
If the task information or assignment is incorrect, reject the task.

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