Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Client differences: System Navigator
The following differences between the System Navigator of the Windows client and of the web client occur because the browser environment is different from the Windows client environment.
Feature | Windows client? | Web client? | Comment |
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Create favorites | Yes | Yes |
Favorites are restricted to lists, detail, and menu screens.
From a record list, application, or form, drag the System Navigator icon to the Favorites folder, or to a subordinate folder. Web client From a record list, click Save as View. |
Create subordinate nodes | Yes | Yes |
You can customize the System Navigator by adding a folder.
Right-click the parent node to make a new folder. Web client
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Delete nodes | Yes | Yes |
You can customize the System Navigator by removing nodes.
Right-click to delete nodes from the System Navigator.
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Collapse All | Yes | No |
You can collapse subordinate nodes when you select a parent node.
Right-click the parent node, and then click Collapse All to close all subordinate child nodes.
Collapse All is not available for the web client. |
Related concepts
Clients
Windows client
Windows client features
Web client
Differences between the Windows and web clients
Accessing HPE Service Manager
Connections dialog
Related tasks
Log on to the web client (power user view)
Log on to the web client (self-service user view)
Log on to the web client (accessible views)
Log on to the Windows client
We welcome your comments!
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