Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Baseline statuses
Each baseline record requires a status, which determines where the record is in its life cycle. It is also requires that you indicate whether the changing of baseline attributes is allowed and whether associating CIs is allowed. Baseline records list the following status indicators in sequential order.
Status | Sequence | Description | Allows editing attributes? | Allows associating CIs? |
---|---|---|---|---|
Analysis | 1 | ITIL statuses that you can use to evaluate, plan, and implement your baseline record. Baselines in any of these statuses allow you to add, remove, or change attributes and attribute values, but prevent you from associating CIs because associated changes are not yet authorized. | Yes | No |
Design | 2 | Yes | No | |
Develop | 3 | Yes | No | |
Authorized | 4 | This status indicates that the baseline is ready for use with your Configuration Management and Change Management processes. You can no longer edit attributes and attribute values without creating a new version of baseline. You can associate or disassociate CIs to an authorized baseline. | No | Yes |
Retiring | 5 | This status indicates that you are disassociating CIs from this baseline and associating them to another baseline or version. After all CIs have been disassociated with this baseline, it is ready for the next status. | No | No |
Retired | 6 | This status indicates a past baseline. Baselines in the retired status should not be associated with any CIs. All CIs should be associated with another version or baseline. | No | No |
You can only change the baseline status from a lower sequence to a higher sequence. For example, you can change a baseline in the analysis status (sequence 1) directly to the authorized status (sequence 4), but you cannot change a retired baseline (sequence 6) to the analysis state (sequence 1). If you want to create an editable copy of an existing baseline, you can create a new version of the baseline. The new version starts with all the same attribute names and values as the old baseline, but the status returns to the analysis state.
Related concepts
Baselines
Baseline attributes
Baseline versions
Related tasks
Associate a configuration item (CI) to a baseline
Associate multiple configuration items (CIs) to a baseline
Authorize a baseline
Change baseline attributes
Create a baseline
Create a new baseline version
Determine if a configuration item (CI) is in compliance with its baseline
Retire a baseline
View all configuration items (CIs) out of compliance with a baseline
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: