Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Associate multiple configuration items (CIs) to a baseline
Applies to User Roles:
Configuration Manager
Configuration Administrator
A System Administrator must first create and authorize a baseline record before you can associate a configuration item (CI) to it. A CI can only be associated with one baseline record at a time.
To associate multiple CIs to a baseline record, follow these steps:
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Click Configuration Management > Search CIs.
- Use search or advanced search to find one or more records.
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Click Mass Update. HPE Service Manager displays a list of fields you can update.
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Select the following mass update values.
Caption Value Baseline <New baseline name> Baseline Version <New baseline version number> For <New baseline name>, type the name of the new baseline record that you want to manage the CIs.
For <New baseline version number>, type the version number of the new baseline record that you want to manage the CIs. Do not add this field if you are not using baseline versions.
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Click Execute. Service Manager updates the CI records to use the new baseline name and version.
Related concepts
Baselines
Baseline attributes
Baseline statuses
Baseline versions
Example: Search for a record
Related tasks
Associate a configuration item (CI) to a baseline
Authorize a baseline
Change baseline attributes
Create a baseline
Create a new baseline version
Determine if a configuration item (CI) is in compliance with its baseline
Retire a baseline
View all configuration items (CIs) out of compliance with a baseline
We welcome your comments!
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