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- Configuration Management user tasks
- Configuration management and planning (ST 3.1)
- Configuration identification (ST 3.2)
- Configuration control (ST 3.3)
- Configuration status accounting and reporting (ST 3.4)
- Configuration verification and audit (ST 3.5)
- Manage master data (ST 3.6)
- View scheduled maintenance for a configuration item
- Service life cycle management
- Configuration item actual states
- Set the expected state of a configuration item
- Configuration items
Configuration management and planning (ST 3.1)
Configuration management is planned and implemented in conjunction with change and release management to ensure that the service provider can manage its IT assets and configurations effectively.
Related concepts
Configuration Management overview
Related tasks
Evaluate the need for a Configuration Management System (CMS) data model update
Update Configuration Management policies
Create a new configuration item (CI) type
Modify a configuration item (CI) type
Delete a configuration item (CI) type
Related references
Configuration Management user tasks
Processes and Best Practices Guide
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