Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Administer > Service Request Catalog Customization Guide > Service Request Catalog customization > Configure the Your Requests widget and Your Service Request pane

Configure the Your Requests and Your Service Request

You can choose to show or hide the Pending, Closed, Denied, or Approved menu items for either the Your Requests widget or the Your Service Request pane. These settings are controlled by the following parameters in the applicationsContext.properties file. The default values for these parameters are true, which means the menu item will be shown. You can hide an item by setting the appropriate parameter to false.

Your Service Requests

src.ui.service.enablePendingInbox=true
src.ui.service.enableApprovedInbox=true
src.ui.service.enableClosedInbox=true
src.ui.service.enableDeniedInbox=true

Your Requests

src.ui.service.enablePendingOnWidget=true
src.ui.service.enableApprovedOnWidget=true
src.ui.service.enableClosedOnWidget=false
src.ui.service.enableDeniedOnWidget=false

Note The Your Requests widget can show a maximum of three of the menu items. This is due to the height limitation of the widget.

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