Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Administer > Service Manager maintenance tasks > Areas of maintenance tasks > Availability monitoring tasks > Monitor background processor activities

Monitor background processor activities

When checking which system processes are active in System Status, it is a good idea to maintain a list of those background processes that should always be running. If one of these processes is not running, check the sm.log file to see if there are any messages as to what caused the interruption.

The background processes can be monitored by the status monitor.

The important column in the following table is Idle time.

Idle time	Interpretation and administrative action
> Sleep time	The process is not continuing after its sleep interval. Normally, killing and restarting the background process should resolve this issue.
00:00:00	If the idle time is exactly 00:00:00, press the Refresh button several times to see if the idle time is increasing. If not, the process is very busy or hanging.

Background processes executing the tasks specified in records of the schedule dbdict are called background schedulers. For more information, see Monitor the schedule dbdict and background schedulers.

Note The background process called “sync” is especially important for availability: It deallocates resources of other sessions when they terminate. If this process is not running, Service Manager will still run for a while, resource requests cannot be served anymore as all resources are allocated. Exactly one instance of the “sync” process should be running on each host of the Service Manager system.

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