Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Administer > Service Manager maintenance tasks > Knowledge required for system maintenance > Service Manager logs > Dbdicts containing log information

Dbdicts containing log information

Log information for background processes, or integrations that are implemented in Service Manager applications is often written into dbdicts. There are log dbdicts in an out-of-box Service Manager system, and tailored implementations may also create such dbdicts.

Maintenance tasks include reviewing these log files for availability monitoring, capacity planning, and performance monitoring, as well as cleaning up old records so that the amount of records has no negative impact on the system performance.

Dbdicts with log information that serves different purposes are described in the following table.

Dbdict	Area	Description
msglog	Availability monitoring	The msglog file gives helpful hints when a scheduled application fails, as well as provides other information.
syslog	Availability monitoring	The syslog file contains login and logout information for all users, and information about the start and termination of background processes.
SMISTaskLog	Availability monitoring	The SMIS log contains messages regarding integrations using the Service Manager Integration Suite (SMIS).
reportLog	Performance monitoring	This is an internal log for report execution. When using the Reporting module, reporting tasks create reports and dashboards, and send notifications. Because these tasks are executed in the background, long running tasks may not be observed by users, but slow down the system unnoticed.
stathistory	Capacity planning	This is for daily tracking of module license usage.
systemperform systemtotals	Performance monitoring	This is for system load tracking. This is started and stopped from System Status > System Monitor > Capture. Caution If the Capture functionality is activated for a long time, slow system performance may occur.

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