Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.52

Administer > Database administration > Data persistence > Queries > Retrieving records by using the Query window method > Use the query window

Use the Query Window

Applies to User Roles:

System Administrator

Example: Retrieve all device records where the logical name begins with the character A.

In this example, we use the equal to (=) relational operator to perform an Advanced Search on records in the device.qbe form and returns all values in the logical.name heading that begin with the letter A.

To use the Query Window:

Click Tailoring > Database Manager.
Type =device in the Form field, and then click Search.
On the Asset Information form, open the More Actions menu.
Select Expert Search.
In the Query field, type logical.name#“A”, and then click Search.
Click any record in the list of returned records to view the details.

Note: A device is also referred to as an Asset or Configuration Item (CI).

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